Joanne
Jul 12,2009
I ordered a cake for my daughters baby shower which was held on July 12,2009 and was not a home party, but an upscale hall. I picked up the cake 1 hour before the shower. OH MY GOD, I could not beleive the size and the colours were not the exact that I wanted. He is an executive pastry chef? I questioned the buttercream icing at pick up since it was all blochy, he stated it was because it was in and out of the fridge. Well I had no choice to take it and pay the remainder after my initial deposit. It was an embarrasment to me, since I wanted the cake to be special. The baby blocks in front of the two tier cake, were old cake covered in icing, one block you could see cake through it and the trim was not finished all around. It seemed he tried to fix the icing after it formed water droplets by spraying it with the color and trying to smooth it out. Their website shows custom cakes and states any type of cake can be done. I do not know how he can let a cake go out from his establishment looking like that. The bottom color I wanted on the darker side of lilac, but I got black purple, the second tier I wanted a lighter shade of lilac and got pink. The butterflies were fine. I returned the not even half cut cake. The rest was left over on the plates of my guests and discarded. The icing had an aftertaste of lard. Did I mention he charged me $300.00 for this cake and that my daughter is a cake decorator, so I do know what I am talking about and since I was local I wanted to give him the business. If you read this Glenn, you took no care and put no care into your final product. I did get half my deposit back, but really I should have received 95% of it. IF YOU HAVE A REALLY SPECIAL OCCASION, PLEASE DO NOT ORDER YOUR CAKE FROM HERE.