Didier Restaurant & Catering

2.3/ 5Rating Details(11 reviews)
1496 Yonge St., Toronto, Ontario
(416) 925-8588
category: French
Report business error

1 - 10 of 11 reviews   

1.2 / 5
ambience
food
service
value

Ida's kitchen catering service
-failed to follow menu instructions
-the main entree was not enough to feed 15 adults
maybe 10;surprisingly small for price payed
-dessert tray beyond disappointing
when I adressed Ida with my concerns she became
very defensive and would not be held accountable for my guests being under fed...eventhough it is
the service she was suppose to provide. Ida's lack of professionalism offered no customer service and she adressed me as "the worst customer she's ever had" and "unreasonable" after I adressed my concerns to her.

link| flag| 0  

1.8 / 5
ambience
food
service
value

Here's our BAD experience of Unethical Billing & Poor Attitude at Didier restaurant.

We have organized a class reunion dinner at Didier,it ended in a way which has upset all 18 of us. We got charged extra for a few guests who did not manage to show up for dinner, merely for the reason that "the number of guests who showed up for dinner did not match the number of guests intended during reservation". We have indeed updated changes of our guest list but some circumstances cannot be foreseen until the night of. Obviously the restaurant does not believe in flexibility nor goodwill courtesy. There are no disclaimers on their website nor any warnings whatsoever regarding this "policy" when we called to make the reservation. This is not a good business practice and is bound to lose long-term clientele. Furthermore, the corkage fee has been raised from $20 (as stated on their website) to $30 (when making the reservation) to $40!(when actually at the restaurant).

As we attempted to clarify the bill, Tory the event co-ordinator was very indifferent and rude, with no intention of helping out with the situation, and simply said, "this is your bill and you are paying for it!" The owner Didier himself was brought to attention and after a long discussion has finally agreed to reduce the corkage fee a bit and charge for one guest less. WE STILL ENDED UP PAYING FOR 2 EXTRA GUESTS WHO DID NOT COME FOR THE ACTUAL DINNER. So good luck to you and please check your bills if you still wish to give the restaurant a try.

Didier restaurant still made a profit with all the extra charges and by keeping the uncooked/ unserved food in the end. But in exchange of a short term profit they have certainly lost their respect in the industry as well as long-term and future clientele in one night. I hope this review will help some fellow diners in making their choices.

link| flag| 0  

2.2 / 5
ambience
food
service
value

Didier was awful both times I tried it. Second time was even worse, as the place was almost empty and the service was virtually non-existent (e.g. had to get up and walk over to our wine which was in an ice bucket about 12 feet from our table - and nobody even noticed). Won't be back.

link| flag| 0  

Finally, haute cuisine at Yonge & St Clair. A classy restaurant, where food is what matters. Simplicity in the decor in order not to distract from the dish at hand and very zen-like environment. Unobtrusive, very professional waitstaff. Unusual and interesting wine selection. A real treat every time.

link| flag| 0  

It was a wonderful experience! We had the tasting menu. They were able to make accomodations as I have food intolerances. The food was lovely and the service was great. I would recommend Didier to anyone!

link| flag| 0  

My second visit confirmed my first impressions - Didier is fabulous. Unexpected culinary delights matched with an excellent selection of wines in a wonderful environment. I'll be back! Vive le France!

link| flag| 0  

I have dined at Didier's twice and have enjoyed it both times. Finally, a good restaurant in my neighborhood. Thanks Chef, for the great spot...

link| flag| 0  

The food was excellent, served in a timely manner to encourage a relaxed dining experience. The staff was great. Chef Didier prepared a special entree and soup for my wife , who is vegatarian. He also made a wonderful birthday cake for her. The evening was further highlighted by his visit to the table. This was a delightfull evening

link| flag| 0  

Great food,classy service,great host, numerous visit from Mr Leroy himself;simple but excellent wine selection. Would recommend and will be back

link| flag| 0  

I was a little nervous to try Didier after reading the comments on this site. However, now I feel compelled to write a review contesting those comments. I was very satisfied with my whole dining experience. The atmosphere is beautiful, the staff is extremely friendly and helpful, and the food was delicious (I had the Honey-Roasted Chestnut Soup and the Duck Confit). Overall, I was very satisfied with my meal, and would definitely recommend Didier.

link| flag| 0  

  Next Page
View Larger Map / Directions

Top-rated Nearby Restaurants

Trying to get your event/campaign off the ground? We are donating ads space for canadian non-profit groups. I am interested!

FEEDBACK