Angela
Dec 20,2009
Office Xmas dinner. We booked a private room for the event, booked food and wine, Hors D'oeuve platters. Got there. No food no bread no hors d'oeuve on the table. SOme members of the party got there early, no server attending too. She just sat there on her own for quite a while. Service was horrible. Our presents apparently are blocking the servers path. He tapped on my shoulder(don't even touch me when I don't know you) and asked me to move them!!!One hours later, hors d'oeurve came, another 15 mins cold bread came. Then when we want to get the wine, I had to stand at the door to get the server's attention. The server was out in the main dining room walking about. Later appetizer came, soup came, calamari came, no salad. Other people waited. took another 30 mins for salads. By that time, hot food got cold, no one complained. Pasta dish came, they were cold already. Asked the server to warm them up. Attitude!!!! Ask us to talk to the chef. Chef came out started yelling of giving him more work to do. Only 3 other tables outside. Warmed up pasta came out again. Still only lukewarm. Even the plates were cold. Said we left the door open and so the food got cold. Entre came, everyone started eating quickly, this time the food was hot but my Medium rare steak was a well done. For a ~$300 service fee. That was a really bad service. The server was constantly not there. 3 other tables outside and 4 other servers, I don't know why our server was not attending our room. Do not ever go there. Really really bad.